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Services

Two service tracks. Engage one, or both.

Every engagement starts with a conversation about which side of the business needs attention first — visibility, or experience. Most clients end up needing both.

Track One — Marc Kakhia

Marketing, SEO & Growth

Built for brands that need to be found, and found by the right people — with systems that keep compounding after the engagement ends.

Technical & Organic SEO

Full-site audits, technical fixes, content architecture and on-page optimization built to compound — not chase algorithm updates.

Brand Activation & Sponsorship Strategy

Ten-plus years managing key accounts and sponsorship portfolios in sports and lifestyle — applied to any brand looking to activate partnerships properly.

Marketing Automation

n8n-built automations and GPT-driven agents that handle lead sourcing, qualification, and outreach — like a Google Maps growth agent that finds and scores local leads automatically.

Web Development

Fast, clean site builds — Lovable-built front ends, automation-ready back ends — for brands, cultural institutions, and independent ventures.

Fintech & Regulated-Category SEO

Search strategy for categories where trust is the product — built from ongoing work with VIIO, a Colombian USDC fintech.

Growth Audits

A single, focused engagement: where your marketing is leaking, ranked by effort vs. impact, delivered as a plan you can hand to any team.


Track Two — Andrea Estupiñán

Luxury Experience & Clienteling

Built for brands whose product is already excellent — where the gap is in how the client is made to feel, remembered, and returned to.

In-Store Experience Design

Service standards, staff training frameworks, and environment design that translate brand values into what a client actually feels in-store.

Clienteling Systems

Client-tracking and outreach frameworks that turn one-time buyers into a book of returning VIP clients — built and run for A Lot Studio.

Experience Measurement

Frameworks to actually measure what "good experience" means in-store — mystery shopping structures, client feedback loops, staff scorecards.

Search & Digital Positioning

SEO and digital storytelling for fashion and luxury brands — making sure the online first impression matches the in-store one.

Patient & VIP Service Design

Luxury-service principles applied to high-stakes settings — currently shaping patient experience for an international private-pay oncology venture.

Content & Storytelling

Editorial-grade content strategy for luxury and travel audiences — the same instinct behind Andrea's own @andreac.est content lane.

How We Work

A straightforward process, either track.

01

Diagnose

A focused audit — technical, experiential, or both — to find exactly where growth or loyalty is leaking.

02

Design the System

A plan built around your team's actual capacity — not a deck that gets filed away.

03

Implement & Hand Off

We build it with you, then leave you with systems your team can run without us.

Not sure which track you need?

Tell us what's not working — we'll tell you honestly whether it's a growth problem, an experience problem, or both.